As they say, “Honesty is the best policy”, it is important to give right and complete information to the customers. To make a long and trustworthy connection with the customer you need to be transparent and need to provide see-through information of your brand and only in that way you can take your venture to a new height. So always try to provide the best information as per your capacity to the customers. It’s a common mistake usually do by new start-ups to provide only a little or false information and they ends up with the negative results. Here common branding mistakes and their remedies are listed which you must take in your mind.
Understand Customer Need
An innovative product will get good customer, there is no guarantee of it. In today’s market only those businesses can deal better who have a clear idea what customers really want. So it is important to have a clear conversation with the customers, take their feedbacks time to time and try to understand what exactly their requirements are. And only in that way you will be capable to take your customers in confidence. Otherwise all your investment with both time and money will go in vein.
Take Feedback and anticipate customer’s mind
As we already discussed that to read customers mind should be the first step towards branding and for that we need to ask for feedbacks from the customers. We can ask them what they feel is missing in a particular product, what are the alternatives they seek for that products, what are the good or bad qualities of the products and how the things can be improved for their uses etc and in that way we can understand how we can improve our product. How advance you are in read customers mind, you can do better modeling of your brand and can wonders in the market.
Balance between Change & Consistency
As they say that change is the only constant, we need to change according to the market and time but consistency is also an important point to get success. We continuously need to improve our products, need to make small changes to attract the customers, need to change to look better but with all these changes we also need to be consistent with our quality, brand identity and hard work. A lot of change can also create a feeling of mistrust in customer’s mind. So we need to make a smart decision between change and consistency.
To summarize I would like to add that slow and steady wins the race. Brands cannot be built overnight. You need to invest time, hard work, and consistent improvement to build it. So be ready for it and go with your brand with full flow.